RESERVATIONS

Reservations for Experience Nature Tours are made through your deposits. Deposits for tours are non-refundable unless the workshop is cancelled by Experience Nature Tours (notwithstanding factors outside our control such as civil unrest, extreme weather events that create an unsafe environment or global pandemics). Once a deposit has been made your place on the tour will be confirmed. At this point, a contract between the applicant and Experience Nature Tours LL comes into existence.

 

PAYMENT
The price shown on the website is a deposit to reserve your spot on the tour. A final payment link will be sent to you after the deposit has been received which must be completed no later than 60-days prior to the first day of the tour. The price is quoted in USD (United States Dollar) Payment can be taken in the following forms:

1) Through the website store

 

2) With an ACH Transfer

*If you wish to use this method, please contact us and we will help arrange it

 

3) Check

*Please make your check to Experience Nature Tours LLC & mail your check to;

Ben Knoot

14197 N Hidden Arroyo Pass

Marana, Arizona 85658

 

CONFIRMATION

We will confirm receipt of your payment by email. If you do not receive a confirmation letter from Experience Nature Tours, please contact us.

 

CANCELLATION POLICY

When and why would a tour be canceled by ENT? 

• If a tour is canceled by ENT for a reason that is within company control (failed logistics for example), you will NOT be charged your final payment or you will be reimbursed in full if you have already paid. Your deposit will also be reimbursed in full.

• We reserve the right to cancel any tour for which there are insufficient reservations not less than 90 days before the departure date. In the event of a cancellation by Experience Nature Tours LLC. due to insufficient reservations, all deposits and other payments made to Experience Nature Tours LLC. will be refunded in full.

• If a tour is canceled by ENT for any reason that is out of company control (for example, a hurricane) ENT will attempt to rebook logistics to make the tour run as smoothly as possible. Should the tour need to be fully canceled, Experience Nature Tours LLC will not issue a full refund. For this reason, we highly advise trip insurance.

 

What if I need to cancel?

• We understand things change and you might need to cancel your trip. The deposit is as a much a place holder for your tour as it is to cover non-refundable costs. Your deposit can be reclaimed 100% should you cancel before the 90-day deadline. If you cancel after the 90-day deadline but before the 60-day full payment deadline you will be reimbursed 50% of the deposit. No refunds of the deposit will be given after the 60-day deadline.

• If you need to cancel after the 60-day deadline, but before 30-days before the tour, you will receive 50% of the the total payment as a refund. If the your spot can be filled before the tour, you will receive the other 50% of your final payment but if it is not filled, you will not be reimbursed that final 50%. Cancellations made 30-days or less before the start of the tour will receive no refund. Again, we’d highly recommend trip insurance once you decided to send in your final payment.

 

At ENT, we value our guests. Should you have a problem, just get in touch with us and let's work it out together.

 

TOUR ALTERATIONS

Changes in the itinerary may occur even though tours are carefully planned. Changes will be made to the stated itinerary if in our professional opinion it will benefit the tour and its participants by providing better photographic opportunities. Any major changes to the itinerary will be advised in the final tour details sent on receipt of the final balance. A change in the order that locations are visited is not deemed to be a major change. Should a major change of itinerary or schedule be forced upon us while the tour is in progress (for example due to strikes, weather delay or breakdown) any additional costs are the responsibility of the participants. Once again, we insist that travel insurance is essential.

 

PASSPORT, VISA AND HEALTH REQUIREMENTS

All participants are responsible for, and must be in possession of, a full passport, valid for at least six months beyond the end of the tour. Participants must also obtain any necessary visas and vaccination certificates required for the tour. It is strictly up to the participant to ensure that they have all passport and vaccination records required by the destination country. It is the participants' absolute responsibility to seek medical advice regarding vaccinations and medication to ensure that they are prepared by the date of departure. Furthermore, it is the responsibility of the participant to ensure that they are medically cleared for travel and the physical activity required to participate in the tour.

 

ACCOMMODATION

Accommodation will be in medium-standard hotels/motels. Please note that medium-standard hotels in less developed countries may not have the same level of facilities that we enjoy in the developed world and the food may not be what you are accustomed to. On very rare occasions the accommodation that has been reserved for the tour may not be available, and under such circumstances, the leader will obtain alternative accommodation of a similar standard. Everyone likes being comfortable and ENT will do its best to make sure you are comfortable.

 

TRAVEL INSURANCE

Experience Nature Tours LLC strongly encourages travel/trip insurance. Insurance should ensure that the necessary protection is provided against loss of deposit and medical costs, which can be very high should you fall ill during the tour. Please note that travel insurance rarely provides sufficient cover for expensive photography equipment; you are therefore recommended to add this to your home insurance policy or as a separate policy prior to departure.

 

ERRORS AND OMISSIONS

At Experience Nature Tours LLC. We take the greatest care to ensure that the information presented on our website and the materials we distribute is accurate. However, mistakes can occur. Unless the error or omission has a major effect on the tour to the extent that the photographic opportunities are drastically altered no claim for compensation can be entertained.

 

OUR RESPONSIBILITY 

Experience Nature Tours LLC. will take all reasonable steps to ensure that all services provided are of an acceptable standard. We cannot, however, accept liability for physical injury, loss, damage or expense resulting from any event whatsoever beyond our control. Insurance is therefore absolutely essential. By agreeing to participate in a Experience Nature Tours LLC, each tour participant and each parent or legal guardian of a tour participant who is under 18 agrees to release, indemnify, and hold harmless Experience Nature Tours LLC., its agents, servants, employees, shareholders, officers, directors, attorneys, and contractors as more fully set forth in the liability waiver that will be provided. Experience Nature Tours LLC. acts only as an assistant/consultant for the passenger in regard to travel, whether by railroad, motorcar, motor-coach, boat, airplane, or other means, and assumes no liability for injury, damage, loss, accident, delay, or irregularity caused by defect in such vehicles or for any reason whatsoever, including the acts, defaults, or bankruptcies of any company or person engaged in conveying the passenger or in carrying out the arrangements of the tour. Experience Nature Tours LLC. accepts no responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, pandemics, quarantine, or other causes. The tour participant shall bear all such losses and expenses. Baggage is at the owner's risk entirely. Participants should be in good health before undertaking a tour. If you have questions about the physical requirements of a tour, please contact us for further information. Participants should prepare for the tour by reading the detailed itinerary.

QUESTIONS

If you have any questions, or do not understand this policy as it is written here, please contact us to explain it further. Otherwise, we are assuming that you understand fully our policies as they are written in this document.